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招商在线> 资讯中心> 【图解】一图读懂 | 交通运输行业标准《收费公路联网收费客户服务规范》

【图解】一图读懂 | 交通运输行业标准《收费公路联网收费客户服务规范》

2025-11-25 21:51

为进一步提升收费公路服务品质，更好地满足社会公众多元化、个性化的出行需求，切实增强人民群众的获得感、幸福感和安全感，交通运输部组织制定的交通运输行业标准《收费公路联网收费客户服务规范》（标准编号：JT/T 1560—2025）发布，自2026年1月1日起实施。

该标准的发布实施，旨在系统规范和科学指导全国收费公路联网收费客户服务工作，全面提升全网客户服务标准化、规范化水平。对于构建完善全国高速公路联网收费客户服务体系，推动“一张网运行、一体化服务”，具有重要的指导意义。

来源: 交通运输部

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